Ground Shipping Estimates

• Currently we are shipping all products via FedEx
• Due to state laws we are unable to ship some products to: FL, KY, LA, ND, NJ, OK, OR and TX
• Orders received before 3 p.m. Eastern Standard Time Monday through Friday will be shipped on the same day. Orders received after 2 p.m. EST may not ship until the following day
• Orders placed over the weekend or after 3 p.m. EST on Friday may not ship until Monday
• Saturday and Sunday are not considered shipping days for the purposes of days in transit.
  
  Below is estimated delivery days when orders are placed by 3 p.m. EST
  

  	Overnight	2 Day	3 Day	Ground
  Mon	Tues	Wed	Thurs	4-6 days
  Tues	Wed	Thurs	Friday	4-6 days
  Wed	Thurs	Friday	Mon	4-6 days
  Thurs	Friday	Mon	Tues	4-6 days
  Friday	Mon	Tues	Wed	4-6 days
  Sat/Sun	Tues	Wed	Thurs	4-6 days

  
  
• Shipping companies charge a fee for rerouted packages. We reserve the right to charge a flat $10 fee for shipments that we must re-rout due to customer error
• UPS recognize several federal holidays and shipments processed or in transit during holidays may incur a delay
• Deliveries to rural areas may incur additional days in transit. Please call to confirm delivery time when placing orders for rural locations
• Delivery times cannot be guaranteed for shipments to Alaska and Hawaii
• All orders over $95 dollars will require a signature confirmation upon delivery.
  Any requests to waive the signature requirement will absolve the shipper of delivery liability and missing or stolen shipments that are confirmed as delivered by UPS will not be refunded or replaced

Return Policy

Our return policy is that all sales are final. Despite this, at our sole discretion we often allow our customers to make returns or exchanges as long as the situation is reasonable. In such instances shipping charges are non refundable. Returns and exchanges are limited to orders placed within the previous one month. We also require that the products not be open and all seals remain intact. All returns must be preauthorize by calling 877-260-4889. In the event that we ship an incorrect or physically defective product we will accept a return or exchange and can provide a prepaid shipping label for the return.